Chain-of-Event: Interpretable Root Cause Analysis for Microservices through Automatically Learning Weighted Event Causal Graph
This paper presents Chain-of-Event (CoE), an interpretable model for root cause analysis in microservice systems that analyzes causal relationships of events transformed from multi-modal observation data. CoE distinguishes itself by its interpretable parameter design that aligns with the operation experience of Site Reliability Engineers (SREs), thereby facilitating the integration of their expertise directly into the analysis process. Furthermore, CoE automatically learns event-causal graphs from history incidents and accurately locates root cause events, eliminating the need for manual configuration. Through evaluation on two datasets sourced from an e-commerce system involving over 5,000 services, CoE achieves top-tier performance, with 79.30% top-1 and 98.8% top-3 accuracy on the Service dataset and 85.3% top-1 and 96.6% top-3 accuracy on the Business dataset. An ablation study further explores the significance of each component within the CoE model, offering insights into their individual contributions to the model’s overall effectiveness. Additionally, through real-world case analysis, this paper demonstrates how CoE enhances interpretability and improves incident comprehension for SREs.
Wed 17 JulDisplayed time zone: Brasilia, Distrito Federal, Brazil change
16:00 - 18:00 | Fault Diagnosis and Root Cause Analysis 1Demonstrations / Research Papers / Industry Papers at Sapoti Chair(s): Muhammad Ali Gulzar Virginia Tech | ||
16:00 18mTalk | A Quantitative and Qualitative Evaluation of LLM-based Explainable Fault Localization Research Papers Sungmin Kang Korea Advanced Institute of Science and Technology, Gabin An Korea Advanced Institute of Science and Technology, Shin Yoo Korea Advanced Institute of Science and Technology Pre-print | ||
16:18 18mTalk | BARO: Robust Root Cause Analysis for Microservices via Multivariate Bayesian Online Change Point Detection Research Papers Pre-print | ||
16:36 18mTalk | Fault Diagnosis for Test Alarms in Microservices Through Multi-source Data Industry Papers Shenglin Zhang Nankai University, Jun Zhu Nankai University, Bowen Hao Nankai University, Yongqian Sun Nankai University, Xiaohui Nie CNIC, CAS, Jingwen Zhu Nankai University, Xilin Liu Huawei Cloud, Xiaoqian Li Huawei Cloud, Yuchi Ma Huawei Cloud Computing Technologies CO., LTD., Dan Pei Tsinghua University | ||
16:54 18mTalk | Costs and Benefits of Machine Learning Software Defect Prediction: Industrial Case Study Industry Papers Szymon Stradowski Wroclaw University of Science and Technology & NOKIA, Lech Madeyski Wroclaw University of Science and Technology | ||
17:12 18mTalk | Chain-of-Event: Interpretable Root Cause Analysis for Microservices through Automatically Learning Weighted Event Causal Graph Industry Papers Zhenhe Yao Tsinghua University, Changhua Pei Computer Network Information Center at Chinese Academy of Sciences, Wenxiao Chen Tsinghua University, Hanzhang Wang Walmart Global Tech, Liangfei Su eBay, USA, Huai Jiang eBay, USA, Zhe Xie Tsinghua University, Xiaohui Nie CNIC, CAS, Dan Pei Tsinghua University | ||
17:30 18mTalk | ChangeRCA: Finding Root Causes from Software Changes in Large Online Systems Research Papers Guangba Yu Sun Yat-sen University, Pengfei Chen Sun Yat-sen University, Zilong He Sun Yat-sen University, Qiuyu Yan Tencent, Yu Luo Tencent, Fangyuan Li Tencent, Zibin Zheng Sun Yat-sen University DOI Pre-print | ||
17:48 9mTalk | MineCPP: Mining Bug Fix Pairs and Their Structures Demonstrations DOI Pre-print Media Attached |